fedex ground tracking number format example

Fedex ground tracking number format example serial#
Fedex ground tracking number format example update#
Fedex ground tracking number format example android#

Simply drag and drop documents from your desktop to your claim form. You can file a claim and include supporting documentation, or add it later. You will need your tracking number to submit a claim online. Claims for undelivered or lost shipments must be filed within nine months of the shipment date. packages and 21 calendar days from the shipment date for international packages. You must file your claim for damaged or missing contents no later than 60 calendar days from the shipment date for U.S. When filing a claim - whether you send it online, by mail or via fax - keep in mind these key tips:

Fedex ground tracking number format example android#

Attached digital images of your shipment’s packaging and/or contentsįor freight claims, please send supporting documents to note that we recommend using one of the following web browsers for an optimal experience when uploading documents: Microsoft Windows Browsers (Edge41+, Google Chrome 41+, or Mozilla Firefox 38+), Apple Browsers (Google Chrome 41+, Mozilla Firefox 38+, Safari 7++), or Android Browsers (Chrome 41+, Firefox 38+). Itemized repair invoice or statement of non-repair Final confirmation screen of an online order with proof of payment Copy of original invoice from vendor/supplier

Fedex ground tracking number format example serial#

Serial number(s) of damaged or lost merchandise

Photos of package and damaged contents (if applicable) Scan of FedEx ® US Airbill, FedEx Ship Manager ® printout, and/or FedEx Ground Pickup Record Print your case number page for your records.ĭrag and drop documents from your computer to your claim. Review your information and submit your batch claim. When all your claims show the green icon, you’re ready to submit your batch claim. You can save your claim at any time and come back to it later. As you make corrections and add documentation, click Refresh Table to view updated status based on your most recent changes. Message and error alerts will guide you through the claims that require further attention. FedEx saves you time by reviewing your batch claims for errors before you submit them.

Fedex ground tracking number format example update#

Step 5: Review and update your batch claims Your uploaded claims will appear at the bottom of the page. Step 4: Use the “Browse” function to select and upload the file Step 3: Fill in your claims data and save your file Step 2: Select the File Batch Claims tab and download the template If you don’t have a FedEx account, find the type of account that's right for you. Our customer service representatives are available to assist you during the following operation hours: 7:00 AM to 5:00 PM CT. Use these instructions to file a single claim using a two-step process, or up to 200 claims at one time for FedEx Express ® and FedEx Ground ® shipments from:įor shipments with a shipper address located outside of the United States or Canada, we kindly request you to contact FedEx ® customer service at 1.800.463.3339.